Go to Settings with the account that sees the server. I really didn’t want to restore or rebuild the server at this stage so I decided to try this: I tried shutting down and restarting everything, plus repair installing Plex, but it was still in the same state no matter what. double-clicking in Windows File Explorer. The media files were in the correct location (as seen when you click on the red “unavailable” button) and I could play them outside of Plex i.e. … except none of the conditions in the article applied. This should help understand the the problem I encountered and the solution that worked for me.Īll media on my Plex server was in this state: Any ideas what could be causing this, or possible solutions?
I’m at a loss with this and don’t want to start removing files or doing a complete Plex reinstall. So, all the media is intact and playable from everything except Plex. Rebooted the diskstation and the Windows server (including restarting Plex server) I can play the files from a workstation and the server directly off the diskstation and the mapped Windows shares.ĭisconnected and remapped the windows shares. There are no problems with network connectivity.
The files are on mapped shares from a Synology DS216j, and where server is on a Windows 2012 server. Even though Plex shows the files as unavailable, they are in exactly the correct location, as confirmed when I click on the red “unavailable” marker.
I’ve seen this happen before, and promptly recovered it, when my server has rebooted after an update or power outage, but I’m completely stumped about it this time. Player Version#: Roku, Nvia Shield, Web Client-PlayerĪll my Plex media showed up as unavailable yesterday, as I suddenly discovered when I tried to continue a series I’d been watching a couple of days ago.
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