For example with Office 365 and Exchange 2013, you can’t even change the throttling. There may also be a throttling issue with the Exchange Server. Especially when one person has to personally configure these devices. There is first the maintenance and support aspect of having two or three dozen iPhones connecting to a single mailbox. This is a pretty awesome capability, but at the same time, it does not scale to large numbers of users. Once this is setup for your users, they can select the shared calendar, make changes to it and do the same for the shared contacts. If several users are in a remote office, find one trustworthy individual that you can share the password with. Murphy’s Law guarantees this will always happen at the worst possible time for your business operations. Keeping the password close to the vest avoids many possible security breaches. Even employees that are not suppose to use the shared mailbox will know the password. If you give out these instructions and the password to all users, it will become public knowledge. I recommend you do this configuration yourself for every single user. I recommend you keep this as simple as possible to start off with and sync exactly what you need. We turn off iOS sync for Mail, Reminders and Notes. In the example below, note the red arrows. For example, “Widget Shared Mailbox” will be seen by each user when they select contacts, or a calendar. When you setup the account, don’t use the default Description “Exchange” – instead use a name that is easy to identify. Add a secondary Account for the Exchange mail server using the shared mailbox credentials. Even if you are not one of the primary users of the shared mailbox, you probably need to support these users so start with your phone.įrom the Settings screen, choose Mail Contacts and Calendar. However, start with our own iPhone first. Next, you will need to personally get each iPhone in your hand to configure the iOS settings.
For the purpose of this example, lets assume that the email address is. You will need to move all of the required Outlook contacts and calendars items to this mailbox using an Outlook Desktop. The approach is is to create a shared mailbox that has a shared contact and shared calendar folder.
If you are on Office 365, CiraSync Personal Edition is free. If you need an Enterprise grade solution, read this blog post to sync a public folder calendar to many smartphones. There is a quick and dirty solution that will work as long as you don’t get carried away and try to add too many smartphone users. Maybe they have 10 or 15 users with iPhones and iPads. I have talked to a few Exchange Server admins that need a shared calendar or even a shared Outlook contact folder and also have data accessible from iPhones.
Sync a shared Contact and Calendar to the iPhone
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